Privacy Policy

PRIVACY POLICY

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Bacride taxi booking application. It explains Your privacy rights and how the law protects You. By using Bacride, You agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting Your privacy and ensuring transparency in how Your data is handled.

INTERPRETATION AND DEFINITIONS

Interpretation: The words with initial capital letters used in this Privacy Policy have specific meanings as described below. Whenever these capitalized words appear, they shall be interpreted according to these definitions unless explicitly stated otherwise.

Definitions: For the purposes of this Privacy Policy:

• Application means the Bacride taxi booking software provided by the Company and downloaded by You on any electronic device, which enables passengers and drivers to interact, request, and provide rides.

• Company (referred to as either "the Company", "We", "Us" or "Our") refers to Bacride, operated by [Insert registered legal entity here], responsible for providing, maintaining, and managing the Service.

• Country refers to India, where the Service is legally operational and regulated.

• Device means any device capable of accessing the Service, including smartphones, tablets, or computers.

• Personal Data means any information that relates to an identified or identifiable individual, including name, contact details, location, payment information, and other identifying information.

• Service refers to the Bacride application and any associated services, features, or updates provided by the Company.

• Service Provider means any third-party company or individual engaged by the Company to provide services, facilitate the Service, process payments, or provide customer support.

• Usage Data refers to information collected automatically, either generated by the use of the Service or from the Service infrastructure itself, including app interactions and technical data.

• You means the individual using the Service, whether as a passenger or driver.

COLLECTING AND USING YOUR PERSONAL DATA

Types of Data Collected:

• Personal Data: When using Bacride, We may request personal information such as Your full name, phone number, email address, payment details, vehicle details (for drivers), and other account-related information.

• Location Data: To enable ride booking, navigation, and driver assignment, Bacride collects real-time location data from Your Device. You may control location sharing through device settings; however, disabling it may limit Service functionality.

• Usage Data: This includes technical information such as Your device type, operating system, IP address, app version, interactions with the Service, preferences, and usage patterns to help improve the Service.

• Cookies and Tracking Technologies: Bacride may use cookies, web beacons, and similar tracking technologies to collect information about how You use the Service, including analytics, app performance, and advertising purposes.

USE OF YOUR PERSONAL DATA

The Company may use Your personal data for the following purposes:

• To provide, operate, and maintain the Service, including matching passengers with drivers and ensuring smooth Service operation.

• To manage Your account, authenticate Your identity, and prevent fraudulent or unauthorized activity.

• To process payments for rides, handle refunds, and resolve disputes.

• To communicate with You regarding Service updates, promotions, or customer support inquiries.

• To improve the performance, safety, and security of the Service, including detecting and preventing misuse or technical issues.

• To comply with legal obligations and enforce Our Terms.

• To personalize Your experience, such as providing location-based suggestions, promotions, or notifications.

SHARING OF YOUR PERSONAL DATA

Your data may be shared in limited circumstances:

• With Service Providers to process payments, verify identity, provide technical support, and manage ride logistics.

• With Drivers to fulfill ride requests and ensure efficient Service.

• With Law Enforcement or Regulatory Authorities when required by law or to protect the Company’s legal rights.

• With Affiliates or Partners only where necessary to provide or enhance the Service.

• With Third-Party Analytics and Advertising Providers to measure app usage, improve features, and display personalized content.

We do not sell or rent Your personal information to third parties under any circumstances.

RETENTION OF YOUR PERSONAL DATA

We will retain Your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once the data is no longer required, We will securely delete or anonymize it. Data retention may vary depending on regulatory requirements or legitimate business purposes.

SECURITY OF YOUR PERSONAL DATA

We implement commercially reasonable measures to protect Your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, firewalls, and access control mechanisms. However, no system or method of transmission over the internet is completely secure. By using the Service, You acknowledge and accept this inherent risk.

CHILDREN’S PRIVACY

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If You are a parent or guardian and believe Your child has provided personal information, please contact Us immediately so We can remove the information.

LINKS TO OTHER WEBSITES

Bacride may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or content of those third parties. We encourage You to review the privacy policies of any external websites You visit while using the Service.

YOUR RIGHTS

Depending on applicable law, You may have the right to:

• Access, correct, or update Your personal data.

• Request deletion of Your personal data where permitted by law.

• Object to or restrict certain processing activities.

• Withdraw consent for data processing at any time.

• Receive a copy of Your personal data in a portable format.

Requests regarding Your rights can be made by contacting Us directly.

DATA BREACH NOTIFICATION

In the event of a data breach that may compromise Your personal information, We will notify You and any applicable authorities in accordance with applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in Our practices, legal requirements, or Service features. Updates will be posted in the Application, and continued use of Bacride after updates indicates that You accept the revised policy. We encourage You to review this Privacy Policy regularly.

CONTACT US

If You have any questions, concerns, or requests regarding this Privacy Policy or Your personal data, You may contact Us at:

By email: bacride@gmail.com